SAMS has a number of unique features that make it perfect for Serviced Apartment companies.
Customise your home screen with widgets designed to give you a clear snapshot of your business. We understand the frustration of searching through traditional Property Management Systems looking the information you use day to day. SAMS takes that daily struggle away and allows you to set your home screen with your most-used useful information. From daily tasks to future revenue, maintenance issues and so much more.
Simply scroll through your SAMS calendar to see future and past dates. No separate date boxes with just a small view, you can now see everything you need with one easy scroll left or right. This unique design allows fast seamless viewing along with intuitive functionality, allowing you to manage every apartment booking directly from the calendar. Check-in guests, move bookings, make bookings, filter apartments by development, location and apartment type, just some of the features you can seamlessly use in the SAMS Infinity Scroll Calendar.
Group your apartments into development blocks as well as geographical locations. Use this to easily manage and market your apartments through your own website, upload images and see them appear directly to your site. Store and save all documents relating to your apartments with our unlimited document storage, and track any maintenance issues through the maintenance log. Want to keep track of your apartment bills? easily store your bills in one place and discover your true apartment costs in our apartment reporting.
Manage your landlord information in the SAMS Landlord Management feature. Never forget a contract renewal date again by setting contract reminders. Easily contact your Landlord with direct emails in SAMS while keeping track of the exchanges via the log. Make maintenance reporting to your Landlord a breeze, track the completion through the maintenance log, or set reminders to chase outstanding issues.
Invoicing and Payments
Integrate with your accounting software to sync your invoices and payments. Take credit/ debit card payments with payment links, on your website or direct from anywhere in the world. Secure payment gateways allow easy booking for you and your guests. UK based with bookings over 28 days?. SAMS will automatically update the booking and invoice to show the tax drop to 4% on the 29th day!, or, set up a different trigger point in SAMS to work for your companies unique tax requirements. Just some of the intuitive invoicing and payment options in SAMS.
A busy industry needs software to take the strain. SAMS makes contacting your guests effortless with our automation.
SAMS is partnered with one of the worlds leading Channel Managers STAAH, to offer your apartment company over 200+ direct connections to a global list of online travel agencies (OTAs). Simply create the sales channel in SAMS, add your rates, open your availability, then connect to OTAs like Booking.Com, Air BnB, Expedia and so many more. With our 2- way direct connection it couldn't be easier to make your apartments visible to millions of potential guests.
In a competitive market, visibility is important and direct bookings are key. Showcase your apartments and allow bookings directly through your website with our integrated booking engine.
Time to get to know your customers. SAMS Customer CRM is packed with features. From logging enquires to knowing every personal preference at the click of a button, SAMS allows you to store your customer's information securely and in one place. Log follow-ups, send automated emails and texts messages while always being able to see every communication between your apartment company and customer.
Rates and availability
Easy to use rate calendars allow you to set unique rates across your sales channels. Decide what rates you want to sell on different platforms and mange in SAMS.
Of course, we all need to know our occupancy and revenue, however, at SAMS we like to take things further. SAMS offers your serviced apartment company the classic management reports, with some new apartment specific focused reports. Set your apartments up with all costs and supporting documentation. Use the apartment report to easily discover which are your best and worst-performing apartments, tracking the profitability of each apartment, development and location. Allow SAMS to help you make your future decision based on our accurate apartment reporting.